Ask questions like this to multiple AIs at once

Try free

How do applicant tracking systems (ATS) work, and how can I optimize my resume for them?

Applicant Tracking Systems (ATS) are essentially digital gatekeepers in the modern hiring process—but they’re less like evil robots rejecting humans and more like sophisticated filing cabinets with search engines attached. Understanding how they actually function will help you work with them rather than trying to "game" them.

Here’s the complete breakdown:


What an ATS Actually Does

At their core, ATS platforms (like Workday, Taleo, Greenhouse, Lever, or Indeed Applied) serve three functions:

  1. Parse: They scan your resume and extract data into structured fields (Name, Phone, Work History, Skills, Education)
  2. Store: They create a searchable candidate profile in a database
  3. Rank/Filter: They allow recruiters to search the database using keywords, Boolean strings, or AI matching scores

The journey of your resume:

  • You upload a file → ATS "reads" it using Optical Character Recognition (OCR) and parsing algorithms → Text is mapped to standard fields → Recruiter searches for "Project Management AND PMP" → If your parsed data matches, you appear in results → Recruiter clicks your profile to view the original file.

How They "Read" Your Resume (The Technical Reality)

Modern ATS don’t just hunt for keywords like Ctrl+F. They use contextual parsing:

  • Entity recognition: They understand that "Java" under "Skills" means the programming language, while "Java" under "Location" might mean Indonesia or coffee.
  • Semantic matching: Many modern systems (using AI like Eightfold or Phenom) understand that "Customer Success" and "Account Management" are related concepts.
  • Chronology tracking: They calculate employment gaps and tenure lengths automatically.

However, older or basic ATS (still widely used by smaller companies and government agencies) are essentially dumb text extractors—if they can’t parse your formatting, they garble your contact info or miss half your experience.


Optimization Strategies: The "Parsable + Findable" Approach

1. Format for the Parser (Not Just the Eyes)

✅ Do:

  • Use standard section headers: "Work Experience," "Education," "Skills" (not "Where I’ve Been" or "My Journey")
  • Stick to chronological or hybrid formats; avoid functional resumes (ATS struggles to map dates to jobs without clear timelines)
  • Use common fonts: Arial, Calibri, Garamond, Georgia
  • Save as .docx or PDF (PDF is safe for modern ATS, but .docx is the universal standard if unsure)
  • Keep clean margins (0.5–1 inch) and standard spacing

❌ Avoid:

  • Headers/footers for critical contact info (parsers often miss them)
  • Tables, text boxes, or columns (ATS reads left-to-right, top-to-bottom; columns get jumbled)
  • Graphics, charts, or icons for skills (the parser sees nothing)
  • Fancy templates from Canva or Etsy (visually stunning, often parsing nightmares)
  • Word art, underlines, or special characters in headers

2. Keyword Strategy: Context > Density

Don’t keyword stuff. Modern ATS flag resumes with unnatural repetition as potential spam.

Instead, use "mirror language":

  • Read the job description carefully. If it asks for "Cross-functional collaboration," use that exact phrase somewhere in your experience, not just "worked with other teams."
  • Include both acronyms and full terms: "Search Engine Optimization (SEO)" or "Certified Public Accountant (CPA)"
  • Put hard skills in a dedicated "Skills" section (easier to parse) AND weave them into your bullet points (provides context)

Keyword placement matters:

  • Skills sections catch search queries
  • Bullet points with context prove you actually used the skill ("Managed $100K budget using Salesforce and Tableau" vs. just listing "Salesforce" in a skills cloud)

3. Standardize Your Contact Info & Titles

  • File name: FirstName_LastName_Resume.pdf (not Resume_Final_FINAL_v3.pdf)
  • Phone/Email: Put these in the body text, not headers/footers
  • Job titles: If your official title was "Customer Happiness Wizard" but the industry standard is "Customer Support Specialist," write: "Customer Support Specialist (Customer Happiness Wizard)" or prioritize the recognizable title in the text.

4. The "AI Score" Factor

Advanced ATS (used by Fortune 500s) now use match scoring:

  • They compare your resume against the job description’s semantic meaning, not just keywords.
  • They measure "skills density" (how deeply your experience matches required competencies).
  • They check for career progression and tenure patterns.

Optimization tip: Study 3–5 job postings for your target role. Note which requirements appear in 60%+ of them (these are "core competencies"). Ensure those are prominent in your top 1/3 of the resume.


Common Myths to Ignore

Myth: "You need to use white text to hide keywords." Reality: This is detectable and will auto-reject you at many companies.

Myth: "ATS automatically rejects 75% of resumes." Reality: Most filtering is done by recruiters setting search parameters, not the software autonomously rejecting. If you’re qualified and parsed correctly, you’ll surface in searches.

Myth: "One-page resumes are required for ATS." Reality: ATS don’t care about length. Recruiters might prefer 1–2 pages, but the software parses page 3 just fine.

Myth: "Creative resumes beat ATS." Reality: Unless you’re in graphic design (where portfolio matters more), a cleanly formatted Word document performs better than an infographic resume.


Quick Checklist Before Submitting

  1. Copy-paste test: Copy your resume into plain text (Notepad). If it looks like gibberish, the ATS will struggle.
  2. Keyword match: Do you have 70% of the hard skills listed in the job description mentioned somewhere?
  3. File format: When in doubt, use .docx.
  4. Contact visibility: Is your email clearly visible in the main body, not just a header?

To tailor this further:

  • Are you applying to large corporations (Fortune 500) or smaller startups? (The ATS sophistication varies dramatically)
  • What industry are you targeting? (Tech, government, healthcare, and retail all use different ATS with different quirks)
  • Do you have a non-traditional career path or employment gaps you’re worried about parsing correctly?

Understanding the specific context of your job search would help me give you more targeted advice on which optimization techniques matter most for your situation.