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Channel partner strategy template

Here’s a working channel partner strategy template you can immediately apply. This is designed as a fillable framework—move through each section sequentially to build a program that actually drives revenue, not just logo accumulation.


Phase 1: Foundation & Ecosystem Design

Goal: Define WHO you’re recruiting and WHY they’ll partner with you.

1. Partner Persona & Tiering

Define your ideal partner profile (IPP):

  • Type: [ ] Reseller [ ] SI (System Integrator) [ ] ISV (Tech Alliance) [ ] Distributor [ ] Referral/Affiliate
  • Capacity: Annual revenue target per partner: $______
  • Capability Fit: Technical certification required? [ ] Yes [ ] No
    If yes, list certifications: _____________

Tier Structure (Example: Bronze/Silver/Gold/Platinum):

TierRevenue CommitmentBenefitsSupport Level
Registered$1Deal reg, basic portalSelf-service
Silver$10K/yearMDF, SPIFsPartner success manager (1:Many)
Gold$150K/yearCo-marketing, SE supportDedicated PSM
Platinum$1M+/yearExecutive sponsor, product roadmap inputWhite-glove

2. Value Proposition (Why partner with YOU?)

  • For Them: Incremental revenue without R&D cost? Faster time-to-market?
    Fill in: "Partners choose us because we provide ________ that they can’t get from [Competitor X]."
  • For You: Market reach, vertical expertise, services attach rate target: ___%

Phase 2: Recruitment & Selection

Goal: Build a pipeline of qualified partners, not just quantity.

3. Recruitment Playbook

Target List Criteria:

  • Geographic coverage gaps: ___________
  • Vertical expertise needed: ___________
  • Technical competency baseline: ___________

Outreach Sequence:

  1. Week 1: LinkedIn/Email intro (focus on customer pain point, not product)
  2. Week 2: Value prop deck + current partner ROI case study
  3. Week 3: Discovery call (assess their customer base overlap)
  4. Week 4: Business plan co-creation (see Section 4)

Qualification Scorecard (Rate 1-5):

  • Cultural alignment (do they lead with value or commodity?)
  • Technical capability (can they implement/support?)
  • Customer base overlap (% of their clients fit your ICP)
  • Active selling motion (hunting vs. farming)
  • Minimum score to sign: ____/20

4. Joint Business Plan (JBP) Template

Every new partner must complete this before onboarding:

  • Target Accounts: List 10 specific accounts they’ll penetrate in Year 1
  • Revenue Target: Q1: ___ Q2: ___ Q3: ___ Q4: ___
  • Certification Timeline: By when will ___ reps be certified?
  • Marketing Commitment: $___ MDF match or events they’ll run
  • Exit Clause: "If no registered deals in 90 days, partnership pauses."

Phase 3: Enablement & Co-Sell

Goal: Make it embarrassingly easy for partners to sell you.

5. Partner Onboarding (First 30 Days)

Week 1: Portal access + technical cert path Week 2: Sales playbook + battle cards vs. [Competitor A, B] Week 3: Shadow sales call (listen to your AE present) Week 4: First mock discovery call (they present, you score)

Required Assets (Checklist):

  • Partner-specific demo environment
  • Quote configurator access
  • Deal registration portal (protects their margins)
  • Co-branded one-pagers (Canva templates they can customize)

6. Co-Sell Motion

Lead Flow Rules:

  • Sourced: Partner finds opp → registers → you support → they get full margin
  • Influenced: Partner helps close your opp → you pay finders fee (___%)
  • Reseller: They buy from you at discount (___%) and hold margin

Deal Registration Protection:

  • Registration valid for: ___ days (typically 90-180)
  • Minimum discount off list for registered deals: ___%
  • Conflict resolution process: ___________

Phase 4: Incentives & Operations

Goal: Align economics and remove friction.

7. Compensation Structure

Base Margin by Tier:

  • Registered: ___%
  • Silver: ___%
  • Gold: ___%
  • Platinum: ___%

Performance Kickers:

  • Rebate: ___% back if they hit annual target
  • SPIF (Sales Performance Incentive Fund): $___ per net-new logo in Q3
  • MDF (Market Development Funds): 1:1 match for campaigns, pre-approved only

Payment Terms:

  • Net 30 upon invoice [ ] Net 30 upon customer payment [ ] Other: _______

8. Performance Management

Quarterly Business Review (QBR) Agenda:

  1. Pipeline generated vs. committed
  2. Certifications completed vs. plan
  3. Customer satisfaction (NPS from joint customers)
  4. Marketing activities executed
  5. Action items for next quarter

Red Flags (Trigger intervention):

  • No login to portal for 60 days
  • Deal reg conversion rate < 20%
  • Support ticket escalation rate > 15%

Phase 5: Technology & Scaling

Goal: Automate the predictable.

9. Partner Tech Stack

PRM (Partner Relationship Management): [ ] Salesforce PRM [ ] Impartner [ ] Zift [ ] Mindmatrix [ ] Custom Through-Channel Marketing Automation (TCMA): For co-branded campaigns Learning Management System (LMS): For certifications Partner Community: Slack/Discord or built-in forum?

10. Program Evolution

Annual Review Metrics:

  • Partner-sourced revenue as % of total ARR: Target ___%
  • Average partner productivity (revenue per partner): $______
  • Partner churn rate: < ___%
  • Cost of sale (partner vs. direct): Partner should be ___% cheaper

90-Day Launch Checklist

Days 1-30: Finalize tiers, build portal, create battle cards
Days 31-60: Recruit 5 pilot partners, onboard with JBPs
Days 61-90: First deals registered, first QBRs held, iterate on friction points


Next Steps: Customize This

To make this specific to your situation, I need to know:

  1. What’s your product/service? (SaaS, hardware, professional services?) This changes the tiering and margin structure significantly.
  2. Current state: Are you building from zero, or fixing an existing underperforming program?
  3. Primary goal: Is this about geographic expansion, breaking into enterprise, or increasing services attach?
  4. Existing partners: Do you have 2-3 “lighthouse” partners already, or is this a cold start?

Also: What’s your biggest pain point right now—recruiting the right partners, getting them to actually sell, or stopping channel conflict with your direct sales team?

Give me those details and I’ll draft the specific Partner Agreement terms, the exact margin structure for your industry, and a recruitment email sequence you can send this week.